August 23, 2026

Revision rounds are where fixed-price agency work goes from profitable to not. The instinct is to tighten the contract; the cheaper fix is usually to change what the client approves in the first place.
A large share of revisions are not aesthetic disagreements at all — they are the client meeting the behaviour of something they only ever saw standing still.
Go through your last three projects and sort the change requests into two piles: things the client did not like, and things the client did not expect. The second pile is the expensive one, and it is preventable.
Surprises come from static approval — a flat screen cannot show what happens on click, on error, on empty, on a phone. Those four are where most of them live.
If your agreement defines revision rounds, define what a round is against: "revisions are counted against the approved demo linked in the sign-off email". That is a specific, dated artefact rather than a memory of a meeting.
It is not about being adversarial. Most scope disputes are two people honestly remembering different things, and pointing at the same link ends them in one message.
A client who changes their mind because their own boss changed theirs will do it regardless of what they approved, and no artefact prevents that. Nor does this help with genuine taste disagreements, which are legitimate work.
The claim is narrower and still worth a lot: it removes the category of revision that comes from imagining, which for most agencies is the largest single one.
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