September 14, 2026
A product demo video gets re-shot for one reason: the person making it and the person who asked for it had different videos in their heads. A brief is the cheap way to find that out before the recording, not after. It does not need to be long. It needs to answer the questions that otherwise get answered by guessing.
Below is the brief, section by section, then the template to copy. It works whether the video is being made by an agency, a freelancer, a colleague, or you next Tuesday.
One audience, named as specifically as you can: "an ops manager at a 50-person logistics firm who has just been told to replace the spreadsheet". And one placement: homepage hero, pricing page, sales follow-up email, Product Hunt gallery, app-store listing. The placement decides the length, whether there is sound, and whether the first three seconds have to work with no context.
Finish the sentence: "After watching, they should believe that ___." One belief. "That it does invoicing, reporting and payroll" is three videos. If you cannot pick, the video is a tour and will be watched by nobody.
Five to eight scenes, each one line: what is on screen, what happens, what the viewer should notice. Open with the result -- the finished report, the sent invoice -- then go back and show how it got there. This is the section that prevents the re-shoot, because it is the part everyone will disagree about, and it is better to disagree in a document.
If the scenes are hard to write, click through the product with a recorder first: the captured steps are the scene list. How to storyboard a product demo goes into this.
Which account to record in, what the data should look like (real-shaped, not "Test 1"), and an explicit list of things that must not appear: real customer names, internal URLs, the half-built feature behind a flag, the notification badge showing 847 unread. Whoever records will not know which of these matter unless told.
Narrated or captions-only. If narrated, the register in one line: "a colleague explaining, not a presenter announcing". A target length with a hard ceiling -- sixty seconds for a hero, up to three minutes for a sales follow-up -- and the rule that the ceiling wins over the scene list, not the other way round.
Deliverables (formats, sizes, with and without captions, thumbnail), who approves, and how many rounds of changes are included. Then one more line most briefs forget: whether an interactive version is wanted alongside the video. The same click-through produces both, and the interactive one is what goes on the pricing page and in the follow-up email, where a video would be skipped.
Click through it — the same kind of demo you can record of your own product.
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