Loom earned its place. Recording your screen and talking over it is the fastest way to explain something to a colleague, and for async communication inside a team it is close to perfect.
Then people started using it for product demos — on pricing pages, in cold outreach, in follow-ups — and the seams show quickly. Not because the recording is bad, but because a video and a demo are asked to do different jobs.
What breaks when a video becomes your demo
- The viewer cannot control the pace. Someone who already understands your dashboard has to sit through you explaining it. Someone confused cannot slow down. Both leave.
- It cannot be skimmed. A prospect who cares about exactly one feature has no way to find it in a six-minute video, and will not scrub for it.
- Your voice ages badly. Every UI change, every price change, every rename means recording the whole thing again — and re-recording a narrated video means doing all of it, not the part that changed.
- Analytics stop at watch time. You learn someone watched 40%. You do not learn which screen they stopped on, which is the thing that would tell you what to fix.
- It is not localisable. One video is one language.
What an interactive demo does instead
An interactive demo is a set of captured screens the viewer clicks through themselves. They move at their own speed, skip what they know, and stop where they get stuck — and that stopping point is recorded, so you learn which step loses people.
It is also editable in pieces. When a screen changes you replace that screen. Nothing else in the demo needs to be touched, and nobody has to re-record their voice for a button rename.
And because it is a web page rather than a video file, it embeds in a pricing page and loads instantly, without a play button standing between the visitor and your product.
When Loom is still the right answer
This is not a case for replacing it. A video is better whenever tone, personality or reasoning matters more than the interface itself.
- Explaining a decision to a teammate — the reasoning is the content, not the screen.
- Bug reports. Nothing beats a recording of the thing going wrong.
- One-to-one relationship building. A personal video to a champion lands in a way a click-through cannot.
- Anything where your face matters more than your product.
The pragmatic combination
Most teams that get this right use both, and split them cleanly: interactive demos for anything one-to-many and public — the homepage, the pricing page, the outbound sequence, the onboarding email — and video for anything one-to-one and personal.
A good middle ground is an interactive demo with short voice narration on the steps that need it. The viewer keeps control of the pace, and you keep the parts of a video that were doing real work.
Frequently asked questions
- Is Loom good for product demos?
- For one-to-one explanations, yes. For a demo many people will open — on a pricing page, in outbound, in onboarding — it struggles: the viewer cannot control pace or skim to what they care about, every UI change means re-recording the whole narration, and analytics stop at watch percentage rather than telling you which screen lost people.
- What is the difference between a Loom video and an interactive demo?
- A video plays at your pace and cannot be clicked. An interactive demo is a set of captured screens the viewer clicks through at their own pace, skipping what they know. The demo also reports which step each viewer stopped on, and can be edited one screen at a time instead of re-recorded.
- Should I replace Loom with an interactive demo tool?
- No — use both. Video is better when tone and reasoning are the content: explaining a decision, reporting a bug, building a relationship with a champion. Interactive demos are better for anything one-to-many and public. Many teams add short voice narration to demo steps to get both.
- Can I put an interactive demo on my pricing page?
- Yes. Interactive demos embed as an iframe and load as part of the page, so a visitor sees your product working without clicking play. Most tools, including Demorta, keep the embed live so editing the demo updates the page without re-embedding.
This is what Demorta does
Click through it — the same kind of demo you can record of your own product.
Try it on your own product
Record your first interactive demo free.
Five demos on the free plan, forever. No credit card, no trial countdown, no sales call. Install the Chrome extension, click through your product once, and you have a shareable link in about ten minutes.
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